I am an international student so when I signed up with AT&T for an account, I had to pay a $500 deposit as I didn't have a Social Security Number. The $500 deposit was supposed to be returned to me after a year, thus in August 2009, I was supposed to get a $500 cheque. Till this very day, AT&T has not given me my money. They kept sending it to the wrong address, or claiming that they have already ...
In November 2009I set up a business line for a NEW business, one that is not yet making an income. But a telephone and a fax and internet is a must for communication purposes and to get your business rolling. To get a discount on the account, which charges outrageous fees, you had to sign an "agreement". I did so, three times (once sent by mail, two by email) - each time they said they had not received it. After ...
I got a collection letter from "NCO" Collection Agency for $57.00. I called them and they said it from AT&T "final bill" from 3 years ago. I requested a copy of this "final bill" and was told that they are no longer on file and could not produce one "BUT" I still had to pay the money or my credit would be compromised! They told me that AT&T could not find me to give me a bill. I have not ...
AT&T does not attend to your telephone complaints on weekends. If your phone goes down on Friday evening, the earliest a technician can come to fix it will be following Monday. This is a virtual monopoly and they are able to stay in business because of that. My phone has gone down 3 times during the last 3 months. The technicians do not even keep up their appointment schedules. 2 out of the 3 times he came on the following ...